Privacy Policy

This Privacy Policy explains how Copperton, LLC (“Copperton,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit https://www.copperton.com (the “Site”), contact us, or request our services. By using the Site, you agree to the practices described below.

Who we are

Copperton, LLC is an electrical contractor serving the Denver Metro area, the Front Range, and surrounding communities in Colorado. Our website address is https://www.copperton.com.

Information we collect

Information you give us. When you fill out our contact form, request a quote, book a service, call, text, or email us, we may collect:

• Your name, phone number, and email address
• Your service address, city, or zip code
• Details about your property and the work you need
• Your preferred way to be contacted
• Any other information you choose to share with us, such as photos of your project

Information collected automatically. Like most websites, the Site may automatically collect basic technical information when you visit, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is used to keep the Site secure, prevent spam, and understand how the Site is used.

How we use your information

We use the information we collect to:

• Respond to your questions and service requests
• Schedule appointments, prepare estimates, and perform the work you request
• Send appointment confirmations, reminders, invoices, and follow-ups
• Honor our warranties and satisfaction guarantee
• Improve our website, services, and customer experience
• Protect the Site against spam, fraud, and security threats
• Comply with legal, permitting, and record-keeping requirements

Phone calls and text messages

If you provide your phone number and choose to be contacted by phone or text, you agree that we may call or text you about your service request, appointments, and related updates. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or by letting us know you no longer wish to receive them. We do not send marketing text messages without your consent.

How we share your information

We do not sell or rent your personal information. We only share it when needed to run our business and serve you, including with:

• Service providers who help us operate, such as website hosting, email delivery, scheduling, invoicing, and payment processing providers. They may only use your information to provide services to us.
• Utilities, inspectors, and permitting authorities when required to complete permitted work, such as a panel or service upgrade.
• Legal and safety purposes, when required by law, to enforce our agreements, or to protect the rights, property, or safety of Copperton, our customers, or others.
• Business transfers, if Copperton is involved in a merger, sale, or transfer of business assets.

Cookies

Cookies are small files stored on your device that help websites work properly. The Site uses cookies that are necessary for basic functionality, such as remembering that you accepted our cookie notice. We also use analytics tools, such as Google Analytics, to understand how visitors use the Site. These tools may use cookies to collect information about your visit.

You can set your browser to refuse or delete cookies. Some parts of the Site may not work correctly if cookies are disabled.

Embedded content from other websites

Pages on this Site may include embedded content from other websites, such as maps, videos, or reviews. Embedded content behaves the same way as if you visited the other website directly. Those websites may collect data about you, use cookies, and track your interaction with that content, especially if you have an account and are logged in to their service.

Comments

If comments are enabled on our blog and you leave one, we collect the information shown in the comment form, along with your IP address and browser information to help detect spam. Comments may be checked by an automated spam detection service.

How long we keep your information

We keep your information for as long as needed to provide our services, honor warranties, and meet legal, tax, and permitting requirements. Messages sent through our contact form that do not lead to a job are kept only as long as reasonably needed to respond to you. When information is no longer needed, we delete it or make it anonymous.

How we protect your information

We use reasonable safeguards to protect your information, including a secure (HTTPS) website connection and limited access to customer records. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may contact us at any time to:

• Ask what personal information we have about you
• Correct information that is inaccurate or incomplete
• Request that we delete your information, except where we are required to keep it for legal, warranty, or record-keeping purposes
• Stop receiving calls, texts, or emails from us

We will respond to your request within a reasonable time and may need to verify your identity before doing so.

Children’s privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to other websites

The Site may link to other websites, such as review sites, social media, or equipment manufacturers. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or your information, please contact us:

Copperton, LLC
795 E Kiowa Ave #174
Elizabeth, CO 80107
Phone: 720-730-4030
Email: info@copperton.com